> ## Documentation Index
> Fetch the complete documentation index at: https://koreai.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Digital Channels

<Badge icon="arrow-left" color="gray">[Back to messaging or digital channels](/agent-platform/channels#messaging-or-digital)</Badge>

## Set up Microsoft Teams

Integrate your agent into Microsoft Teams channels and chats through an Azure Bot registration.

<Note>Complete the Azure Bot setup before you begin — it produces the App ID, client secret, and tenant ID this connection needs.</Note>

<Steps>
  <Step title="Complete Azure Bot Setup">
    1. Go to [Azure Portal](https://portal.azure.com/) and navigate to **Azure Bot** > **Create**.
    2. In **Bot settings**, set **Messaging endpoint** to the webhook URL shown on the **Microsoft Teams Overview** page.
    3. Under **Configuration**, copy the **Microsoft App ID**.
    4. Go to **App Registrations** > find your bot > **Certificates & secrets** > create a **New client secret** and copy the value.
    5. Copy the **Directory (tenant) ID** from the **Overview** page.
    6. Go to **Channels** > add the **Microsoft Teams** channel.
    7. In the Teams app manifest, set `bots[0].supportsFiles` to `true`.

    <Note>Attachment ingestion currently supports personal chat scope only.</Note>
  </Step>

  <Step title="Enter Connection Details in Artemis">
    To configure a Microsoft Teams channel, go to **Deployments** > **Channels** > **MESSAGING** > **Microsoft Teams** > **+ New** and complete the following steps in order.

    On the **New Microsoft Teams Connection** page, provide the following fields.

    | Field                              | Description                                                                                                                                                                                                                                                                   |
    | ---------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
    | **Display Name**                   | A label for the connection, e.g. `Microsoft Teams Production`. Up to 255 characters.                                                                                                                                                                                          |
    | **Bot App ID**                     | The Microsoft App ID of your bot registration, e.g. your Microsoft App ID. Up to 255 characters.                                                                                                                                                                              |
    | **App ID**                         | Your Microsoft App ID.                                                                                                                                                                                                                                                        |
    | **Client Secret**                  | The client secret value from your Azure bot registration.                                                                                                                                                                                                                     |
    | **Azure Tenant ID**                | The Directory (tenant) ID from the Azure Overview page.                                                                                                                                                                                                                       |
    | **Environment**                    | Select an environment to follow its active deployment, or leave the default to use the working copy.                                                                                                                                                                          |
    | **Provider Verification Strength** | Controls how strictly the platform trusts the provider's identity assertions for session continuity and linking. **Weak** is the default. Choose **Strong** only for channels or providers whose identity assertions you trust for stronger continuity and linking decisions. |
    | **Initial Status**                 | **Active** connections are usable immediately. **Inactive** connections stay saved but disabled until you activate them.                                                                                                                                                      |
  </Step>

  Select **Create**.
</Steps>

### Manage an Existing Microsoft Teams Channel

Open a channel from **Deployments** > **Channels** > **MESSAGING** > **Microsoft Teams** shows four tabs: **Overview**, **Credentials**, **Configuration**, and **Deployment**.

<Tabs>
  <Tab title="Overview">
    The **Connection Summary** shows these fields.

    | Field           | Description                       |
    | --------------- | --------------------------------- |
    | **Status**      | for example: *Active*             |
    | **Created**     | Timestamp the channel was created |
    | **Updated**     | Timestamp of the last change      |
    | **Environment** | for example: `staging`            |
    | **Source Type** | `Channel Connection`              |
    | **Source ID**   | Unique channel identifier (UUID)  |

    Under **Setup Instructions**, the tab also shows the **Webhook URL** to set as the bot's messaging endpoint in Azure, and the **Bot App ID** for reference.
  </Tab>

  <Tab title="Credentials">
    Credentials are saved and encrypted after creation; the fields show placeholder text and accept new values only if you want to update them.

    | Field                | Description                                                                                                                                                                       |
    | -------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
    | **Use Auth Profile** | Toggle on to authenticate through a saved Auth Profile instead of entering credentials manually. When enabled, select the profile from the dropdown in place of the fields below. |
    | **App ID**           | Your Microsoft App ID. Shown as *(saved — enter to update)*; leave blank to keep the current value.                                                                               |
    | **Client Secret**    | The client secret from your Azure bot registration. Shown as *(saved — enter to update)*; leave blank to keep the current value.                                                  |
    | **Azure Tenant ID**  | The Directory (tenant) ID from the Azure Overview page. Shown as *(saved — enter to update)*; leave blank to keep the current value.                                              |

    Select **Save Credentials** to apply any changes.
  </Tab>

  <Tab title="Configuration">
    Under **General**, update the **Display Name** and **Provider Verification Strength** described in [Set up Microsoft Teams](#set-up-microsoft-teams) above.

    Under **Microsoft Teams Settings**, the **Bot App ID** is shown for reference and cannot be changed after creation.

    Select **Save Changes** to apply any changes.
  </Tab>

  <Tab title="Deployment">
    The tab collects these fields.

    | Field                 | Description                                                                                                         |
    | --------------------- | ------------------------------------------------------------------------------------------------------------------- |
    | **Agent Version**     | An **Environment** dropdown (for example: `Staging`) that selects which deployed version handles incoming messages. |
    | **Active Deployment** | Shows the bound deployment version and when it was deployed.                                                        |

    Select **Save Changes** after switching the environment/version.
  </Tab>
</Tabs>